Friday, September 16, 2011

Sony Changes Gaming Policy to Thwart Future Lawsuits

technology/bits-sonytos/bits-sonytos-blog480-v2.jpg" alt="Sony PlayStation Network terms of service agreement" />screenshot via Sony Section 15 of the Sony PlayStation Network forbids class-action lawsuits by users.

Sony quietly updated its PlayStation Network terms of service agreement on Thursday, adding a new section that will prevent users from joining future class-action lawsuits against the company.

The update, which has been titled “Section 15,” was buried in the company’s 10,869-word agreement and was not publicly announced by Sony.

The new section requires users to agree that they will not join any class-action suits against Sony in the future, and that if they do file a suit against the company, it will be done only on an individual basis. People who do not want to agree to the new section must send Sony a written letter in the next 30 days requesting not to be included in the agreement.

When asked why the company had added the new legal rule to the site and about its fairness, a Sony spokesman responded that the updated language was “designed to benefit both the consumer and the company by ensuring that there is adequate time and procedures to resolve disputes.”

Users on game forums and gaming blogs were not impressed by the company’s decision to add the new class-action section, with many saying that they felt it benefited the company more than customers.

Sony said in the update that the new terms of service agreement will cover only new class-action suits filed against the company; anything filed before Aug. 20, 2011, will not covered. Earlier this year Sony was subject to a number of lawsuits, include some class-action filings, after the PlayStation Network was attacked by hackers.

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