Tuesday, August 02, 2011

LG Mobile Phone Offer of Remote Diagnosis

LG Electronics unveiled a software upgrade that allows the staff of reparations they get remote access to the smartphone LG. If it is necessary, they can also diagnose the damage smartphones remotely.

After a trial in South Korea, an application called Remote Call and systems Firmware Over-the-Air (FOTA) is being expanded its availability to be utilized LG smartphone users worldwide.

Thanks to instant service via the 3G network or WiFi, 3G smartphone users no longer have to visit the LG Customer Information Center in the event of a problem on their devices.

Quoted from Cellular News, Monday (01/08/2011), Remote Call service available on mobile phones LG Optimus, Optimus 2X including LG, LG and LG Optimus Optimus Black 3D. Once users register on the service, repair LG staff can have access to the smartphone's wireless users.

For security, the LG staff would have limited access. They can not access personal information, including email, messaging, photos and so forth without the permission of the owner of the phone.

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